Customer Interview Script

Drafts a structured customer discovery interview script that surfaces real behavior, not opinions. Follows The Mom Test rules — ask about their past, not your idea; talk less, listen more; never pitch. Generates an opening, warm-up, a 15-20 minute JTBD core exploration (current behavior, pain points, desired outcomes, willingness to pay), probing techniques, and a wrap-up. Adapts to the specific product area, persona, and research objective you provide. Includes a note-taking template for capturing key jobs, biggest pain, current solution, willingness to pay, and surprise findings. Third-party skill from the productcompass.pm PM Skills Marketplace.

Third-party, by phuryn

May 21, 2026

Install

Simple install — no setup required

1

Open the Claude desktop app and go to the Project you want this in

2

Go to Code, then Customize, then click Create a new skill and upload the skill file below

3

Say a trigger phrase to activate it

The skill file
Download

What this skill does

This is an overview of the skill from the site, not the skill's real instructions. The full SKILL.md Claude reads when this skill is active lives on GitHub at the source below.

The full SKILL.md for this third-party skill lives on GitHub. Open it to read the exact instructions Claude will follow.

View full SKILL.md on GitHub